Mumbai, April 30, 2025: The third CXO Meet, arranged by way of Grameen Base for Social Have an effect on (GFSI) in affiliation with the Trade Correspondent Federation of Bharat (BCFI) and supported by way of Gates Base, concluded effectively on April 26 at Windflower Hotel & Spa, Goa. Held over two action-packed days, the convening introduced in combination important voices from the worlds of fintech, banking, coverage, and construction to chart a daring and collaborative direction for the destiny of assisted virtual finance.
Reimagining the Presen: Past Fundamentals
Held below the theme “Financial Inclusion 2.0: Next is Now – Innovating for Resilience, Sustainability, and Growth,” this date’s CXO Meet targeted at the later bankruptcy of economic inclusion—one outlined by way of ecosystem resilience, inclusive design, and technology-enabled supply. Discussions moved past the foundational function of BCs and explored how the assisted style can evolve to deal with rising demanding situations, together with virtual fraud, stagnant agent viability, and the desire for varied services and products on the extreme mile.
Function-Pushed Discussion and Groundbreaking Concepts
In her welcome cope with, Bharati Joshi, CEO, GFSI, mirrored at the complexity of the condition through which selections must be made holding the triple base form in thoughts: “We are living in difficult times, a truly VUCA world. The new trinity of JAM, UPI and ULI will need the life force of Ingenuity, Humility, and Perseverance to succeed. The spectres of digital fraud and financial abuse can be tackled with a more intimate understanding of those we seek to serve, even as we move towards ‘Don’t Know Your Customer’ in the digital space.”
Sunil Kulkarni, CEO, BCFI, echoed this feeling of urgency, noting that the evolution of economic gear will have to be matched by way of renewed center of attention on agree with, compliance, and sustainability. “The assisted model and the 2 million agents strong BC channel are critical touchpoints for India’s digital leap in sub-urban and rural “Bharat”. It has reached an inflexion level, the place their viability and luck would rely on introducing brandnew services and products by way of nourishing foundations and deepening banking & non-banking partnerships past money servicing,” he mentioned.
Highlights from CXO Meet 2025
Over the 2 days, members in demand in expert-led dialogues, masterclasses, and interactive boards. One of the crucial key classes featured a thought-provoking dialog between Ms. Sai Sudha Chandrasekharan (CEO, SRO-FT Construction Base) and Mr. Sunil Kulkarni (CEO, BCFI), exploring the possible function of the proposed Self-Regulatory Organisation for Fintech (SRO-FT) in bettering governance and standardization of processes within the BC business.
A masterclass on Synthetic Understanding, delivered by way of PeoplePlus.AI, adopted AI Era show off by way of innovation companions from BuckBox and Bolofy, showcased how AI and design pondering can align with industry results in agent networks. Attendees participated in operating crew classes thinking about fraud mitigation, regulatory compliance, and agent industry fashions, producing actionable concepts rooted in operational realities. Attendees have been additionally taken on a proceed via of the Inventions program by way of Mr. Rahul Dube (Venture Director, Inventions Venture, GFSI) and Mr. Saurabh Singh (Senior Program Supervisor, Inventions Venture, GFSI). This additionally integrated a product show off by way of Scanbo and EasyPay.
A are living walkthrough of the GIS Dashboard illustrated how data-led decision-making can beef up BCNM operations and enlarge services and products to underserved areas. An unhidden discussion board introduced BC leaders in combination to speak about product bundling, service provider acquisition, and brandnew carrier traces. In the end, an ONDC show off introduced by way of Ms. Nandita Sharma explored how BCs can business as virtual enablement brokers to free up rural trade alternatives.
Ocular Ahead: From Perception to Motion
The CXO Meet 2025 located itself now not simply as a platform for wisdom change however as a catalyst for tangible alternate. With participation from CXOs, regulators, fintech’s, NGOs, and donors, the convening presented a 360-degree view of what’s later for the BC style.
The meet concluded with a unravel to additional motion over 2025-26 alongside 5 subject matters, for which Thematic Operating Teams were shaped:
- Fraud and Complaint Redress
- Agent Trade Fashions
- Past-CICO Inventions
- Regulatory Alignment
- Selling Gender inclusion and addressing Monetary Abuse (particularly that perpetrated in opposition to ladies)
Those operating teams will lend as long-term collaborative areas to translate insights into systemic motion. GFSI and BCFI reiterated their constancy to anchoring those dialogues throughout the Folk of Follow (CoP) and advancing inclusive monetary fashions which can be scalable, sustainable, and future-ready.
About GFSI
The Grameen Base for Social Have an effect on (GFSI) is a not-for-profit group registered below Division 8 of the Indian Corporations Office. Grameen’s international technique technique—Put money into HER Energy—specializes in built-in and scalable approaches to empower ladies and underserved communities. GFSI’s paintings spans 4 subject matters: Agriculture and Livelihoods, Girls’s Entrepreneurship, Inventions in Virtual Finance, and Fitness and Diet. GFSI leads with Gender and transforms via Finance, Cutting edge Partnerships and Era to reach its Venture of Enabling the beggarly, particularly ladies, to assemble a global with out poverty and starvation.
About BCFI
The Trade Correspondent Federation of Bharat (BCFI) represents over 60 Company BC entities with a collective succeed in of greater than 2 million Buyer Provider Issues (CSPs) throughout Bharat. BCFI champions accountable finance throughout the extreme mile and has performed a pivotal function in nourishing the BC style—particularly all over the pandemic, the place BCs have been known as crucial carrier suppliers and COVID warriors by way of the Govt of Bharat.
For Media Inquiries:
Amit Kumar Saha | 360 ESP LLP
+91 98317 48635
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