Mumbai, April 30, 2025: The third CXO Meet, arranged by way of Grameen Footing for Social Have an effect on (GFSI) in affiliation with the Industry Correspondent Federation of Bharat (BCFI) and supported by way of Gates Footing, concluded effectively on April 26 at Windflower Lodge & Spa, Goa. Held over two action-packed days, the convening introduced in combination chief voices from the worlds of fintech, banking, coverage, and construction to chart a daring and collaborative direction for the destiny of assisted virtual finance.
Reimagining the Life: Past Fundamentals
Held beneath the theme “Financial Inclusion 2.0: Next is Now – Innovating for Resilience, Sustainability, and Growth,” this occasion’s CXO Meet targeted at the upcoming bankruptcy of economic inclusion—one outlined by way of ecosystem resilience, inclusive design, and technology-enabled supply. Discussions moved past the foundational position of BCs and explored how the assisted fashion can evolve to deal with rising demanding situations, together with virtual fraud, stagnant agent viability, and the will for diverse services and products on the terminating mile.
Objective-Pushed Discussion and Groundbreaking Concepts
In her welcome deal with, Bharati Joshi, CEO, GFSI, mirrored at the complexity of the surrounding through which choices should be made retaining the triple base form in thoughts: “We are living in difficult times, a truly VUCA world. The new trinity of JAM, UPI and ULI will need the life force of Ingenuity, Humility, and Perseverance to succeed. The spectres of digital fraud and financial abuse can be tackled with a more intimate understanding of those we seek to serve, even as we move towards ‘Don’t Know Your Customer’ in the digital space.”
Sunil Kulkarni, CEO, BCFI, echoed this feeling of urgency, noting that the evolution of economic equipment should be matched by way of renewed focal point on accept as true with, compliance, and sustainability. “The assisted model and the 2 million agents strong BC channel are critical touchpoints for India’s digital leap in sub-urban and rural “Bharat”. It has reached an inflexion level, the place their viability and luck would rely on introducing unused services and products by way of nourishing foundations and deepening banking & non-banking partnerships past money servicing,” he mentioned.
Highlights from CXO Meet 2025
Over the 2 days, contributors preoccupied in expert-led dialogues, masterclasses, and interactive boards. Probably the most key classes featured a thought-provoking dialog between Ms. Sai Sudha Chandrasekharan (CEO, SRO-FT Building Footing) and Mr. Sunil Kulkarni (CEO, BCFI), exploring the possible position of the proposed Self-Regulatory Organisation for Fintech (SRO-FT) in improving governance and standardization of processes within the BC business.
A masterclass on Synthetic Prudence, delivered by way of PeoplePlus.AI, adopted AI Generation exhibit by way of innovation companions from BuckBox and Bolofy, showcased how AI and design pondering can align with industry results in agent networks. Attendees participated in running workforce classes interested in fraud mitigation, regulatory compliance, and agent industry fashions, producing actionable concepts rooted in operational realities. Attendees have been additionally taken on a progress thru of the Inventions program by way of Mr. Rahul Dube (Mission Director, Inventions Mission, GFSI) and Mr. Saurabh Singh (Senior Program Supervisor, Inventions Mission, GFSI). This additionally integrated a product exhibit by way of Scanbo and EasyPay.
A are living walkthrough of the GIS Dashboard illustrated how data-led decision-making can toughen BCNM operations and enlarge services and products to underserved areas. An obvious discussion board introduced BC leaders in combination to talk about product bundling, service provider acquisition, and unused provider strains. In spite of everything, an ONDC exhibit offered by way of Ms. Nandita Sharma explored how BCs can employment as virtual enablement brokers to liberate rural trade alternatives.
Perceptible Ahead: From Perception to Motion
The CXO Meet 2025 situated itself no longer simply as a platform for wisdom change however as a catalyst for tangible exchange. With participation from CXOs, regulators, fintech’s, NGOs, and donors, the convening presented a 360-degree view of what’s upcoming for the BC fashion.
The meet concluded with a unravel to additional motion over 2025-26 alongside 5 issues, for which Thematic Running Teams were shaped:
- Fraud and Criticism Redress
- Agent Industry Fashions
- Past-CICO Inventions
- Regulatory Alignment
- Selling Gender inclusion and addressing Monetary Abuse (particularly that perpetrated towards girls)
Those running teams will handover as long-term collaborative areas to translate insights into systemic motion. GFSI and BCFI reiterated their loyalty to anchoring those dialogues inside the Population of Observe (CoP) and advancing inclusive monetary fashions which might be scalable, sustainable, and future-ready.
About GFSI
The Grameen Footing for Social Have an effect on (GFSI) is a not-for-profit group registered beneath Division 8 of the Indian Firms Occupation. Grameen’s world technique technique—Spend money on HER Energy—specializes in built-in and scalable approaches to empower girls and underserved communities. GFSI’s paintings spans 4 issues: Agriculture and Livelihoods, Girls’s Entrepreneurship, Inventions in Virtual Finance, and Fitness and Diet. GFSI leads with Gender and transforms thru Finance, Leading edge Partnerships and Generation to succeed in its Project of Enabling the needful, particularly girls, to assemble a global with out poverty and starvation.
About BCFI
The Industry Correspondent Federation of Bharat (BCFI) represents over 60 Company BC entities with a collective achieve of greater than 2 million Buyer Carrier Issues (CSPs) throughout Bharat. BCFI champions accountable finance during the terminating mile and has performed a pivotal position in nourishing the BC fashion—particularly all through the pandemic, the place BCs have been identified as very important provider suppliers and COVID warriors by way of the Executive of Bharat.
For Media Inquiries:
Amit Kumar Saha | 360 ESP LLP
+91 98317 48635
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