Mumbai, April 30, 2025: The third CXO Meet, arranged by means of Grameen Foot for Social Have an effect on (GFSI) in affiliation with the Industry Correspondent Federation of Republic of India (BCFI) and supported by means of Gates Foot, concluded effectively on April 26 at Windflower Lodge & Spa, Goa. Held over two action-packed days, the convening introduced in combination eminent voices from the worlds of fintech, banking, coverage, and building to chart a daring and collaborative path for the destiny of assisted virtual finance.
Reimagining the Week: Past Fundamentals
Held beneath the theme “Financial Inclusion 2.0: Next is Now – Innovating for Resilience, Sustainability, and Growth,” this day’s CXO Meet centered at the after bankruptcy of monetary inclusion—one outlined by means of ecosystem resilience, inclusive design, and technology-enabled supply. Discussions moved past the foundational position of BCs and explored how the assisted fashion can evolve to deal with rising demanding situations, together with virtual fraud, stagnant agent viability, and the desire for varied services and products on the terminating mile.
Function-Pushed Discussion and Groundbreaking Concepts
In her welcome cope with, Bharati Joshi, CEO, GFSI, mirrored at the complexity of the situation wherein selections need to be made holding the triple base series in thoughts: “We are living in difficult times, a truly VUCA world. The new trinity of JAM, UPI and ULI will need the life force of Ingenuity, Humility, and Perseverance to succeed. The spectres of digital fraud and financial abuse can be tackled with a more intimate understanding of those we seek to serve, even as we move towards ‘Don’t Know Your Customer’ in the digital space.”
Sunil Kulkarni, CEO, BCFI, echoed this feeling of urgency, noting that the evolution of monetary gear will have to be matched by means of renewed center of attention on accept as true with, compliance, and sustainability. “The assisted model and the 2 million agents strong BC channel are critical touchpoints for India’s digital leap in sub-urban and rural “Bharat”. It has reached an inflexion level, the place their viability and luck would rely on introducing brandnew services and products by means of good for one foundations and deepening banking & non-banking partnerships past money servicing,” he stated.
Highlights from CXO Meet 2025
Over the 2 days, individuals swamped in expert-led dialogues, masterclasses, and interactive boards. One of the crucial key classes featured a thought-provoking dialog between Ms. Sai Sudha Chandrasekharan (CEO, SRO-FT Building Foot) and Mr. Sunil Kulkarni (CEO, BCFI), exploring the prospective position of the proposed Self-Regulatory Organisation for Fintech (SRO-FT) in bettering governance and standardization of processes within the BC trade.
A masterclass on Synthetic Insigt, delivered by means of PeoplePlus.AI, adopted AI Era show off by means of innovation companions from BuckBox and Bolofy, showcased how AI and design considering can align with trade results in agent networks. Attendees participated in running crew classes desirous about fraud mitigation, regulatory compliance, and agent trade fashions, producing actionable concepts rooted in operational realities. Attendees had been additionally taken on a proceed thru of the Inventions program by means of Mr. Rahul Dube (Venture Director, Inventions Venture, GFSI) and Mr. Saurabh Singh (Senior Program Supervisor, Inventions Venture, GFSI). This additionally integrated a product show off by means of Scanbo and EasyPay.
A are living walkthrough of the GIS Dashboard illustrated how data-led decision-making can support BCNM operations and make bigger services and products to underserved areas. An noticeable discussion board introduced BC leaders in combination to talk about product bundling, service provider acquisition, and brandnew provider traces. In spite of everything, an ONDC show off introduced by means of Ms. Nandita Sharma explored how BCs can business as virtual enablement brokers to unencumber rural trade alternatives.
Ocular Ahead: From Perception to Motion
The CXO Meet 2025 situated itself now not simply as a platform for wisdom change however as a catalyst for tangible trade. With participation from CXOs, regulators, fintech’s, NGOs, and donors, the convening introduced a 360-degree view of what’s after for the BC fashion.
The meet concluded with a get to the bottom of to additional motion over 2025-26 alongside 5 subject matters, for which Thematic Running Teams were shaped:
- Fraud and Complaint Redress
- Agent Industry Fashions
- Past-CICO Inventions
- Regulatory Alignment
- Selling Gender inclusion and addressing Monetary Abuse (particularly that perpetrated in opposition to girls)
Those running teams will grant as long-term collaborative areas to translate insights into systemic motion. GFSI and BCFI reiterated their loyalty to anchoring those dialogues inside the Nation of Apply (CoP) and advancing inclusive monetary fashions which are scalable, sustainable, and future-ready.
About GFSI
The Grameen Foot for Social Have an effect on (GFSI) is a not-for-profit group registered beneath Division 8 of the Indian Firms Work. Grameen’s international technique technique—Spend money on HER Energy—specializes in built-in and scalable approaches to empower girls and underserved communities. GFSI’s paintings spans 4 subject matters: Agriculture and Livelihoods, Girls’s Entrepreneurship, Inventions in Virtual Finance, and Condition and Diet. GFSI leads with Gender and transforms thru Finance, Leading edge Partnerships and Era to succeed in its Challenge of Enabling the needy, particularly girls, to assemble a global with out poverty and starvation.
About BCFI
The Industry Correspondent Federation of Republic of India (BCFI) represents over 60 Company BC entities with a collective succeed in of greater than 2 million Buyer Carrier Issues (CSPs) throughout Republic of India. BCFI champions accountable finance in the course of the terminating mile and has performed a pivotal position in good for one the BC fashion—particularly throughout the pandemic, the place BCs had been known as crucial provider suppliers and COVID warriors by means of the Govt of Republic of India.
For Media Inquiries:
Amit Kumar Saha | 360 ESP LLP
+91 98317 48635
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