Mumbai, April 30, 2025: The third CXO Meet, arranged via Grameen Substructure for Social Have an effect on (GFSI) in affiliation with the Trade Correspondent Federation of Republic of India (BCFI) and supported via Gates Substructure, concluded effectively on April 26 at Windflower Lodge & Spa, Goa. Held over two action-packed days, the convening introduced in combination eminent voices from the worlds of fintech, banking, coverage, and building to chart a daring and collaborative route for the destiny of assisted virtual finance.
Reimagining the Hour: Past Fundamentals
Held underneath the theme “Financial Inclusion 2.0: Next is Now – Innovating for Resilience, Sustainability, and Growth,” this time’s CXO Meet targeted at the nearest bankruptcy of monetary inclusion—one outlined via ecosystem resilience, inclusive design, and technology-enabled supply. Discussions moved past the foundational position of BCs and explored how the assisted fashion can evolve to deal with rising demanding situations, together with virtual fraud, stagnant agent viability, and the desire for assorted services and products on the terminating mile.
Objective-Pushed Discussion and Groundbreaking Concepts
In her welcome cope with, Bharati Joshi, CEO, GFSI, mirrored at the complexity of the condition wherein selections must be made holding the triple base sequence in thoughts: “We are living in difficult times, a truly VUCA world. The new trinity of JAM, UPI and ULI will need the life force of Ingenuity, Humility, and Perseverance to succeed. The spectres of digital fraud and financial abuse can be tackled with a more intimate understanding of those we seek to serve, even as we move towards ‘Don’t Know Your Customer’ in the digital space.”
Sunil Kulkarni, CEO, BCFI, echoed this feeling of urgency, noting that the evolution of monetary gear will have to be matched via renewed focal point on believe, compliance, and sustainability. “The assisted model and the 2 million agents strong BC channel are critical touchpoints for India’s digital leap in sub-urban and rural “Bharat”. It has reached an inflexion level, the place their viability and good fortune would rely on introducing brandnew services and products via nourishing foundations and deepening banking & non-banking partnerships past money servicing,” he stated.
Highlights from CXO Meet 2025
Over the 2 days, contributors occupied in expert-led dialogues, masterclasses, and interactive boards. One of the vital key periods featured a thought-provoking dialog between Ms. Sai Sudha Chandrasekharan (CEO, SRO-FT Construction Substructure) and Mr. Sunil Kulkarni (CEO, BCFI), exploring the prospective position of the proposed Self-Regulatory Organisation for Fintech (SRO-FT) in improving governance and standardization of processes within the BC trade.
A masterclass on Synthetic Perception, delivered via PeoplePlus.AI, adopted AI Generation show off via innovation companions from BuckBox and Bolofy, showcased how AI and design considering can align with trade results in agent networks. Attendees participated in running crew periods concerned with fraud mitigation, regulatory compliance, and agent trade fashions, producing actionable concepts rooted in operational realities. Attendees had been additionally taken on a exit thru of the Inventions program via Mr. Rahul Dube (Mission Director, Inventions Mission, GFSI) and Mr. Saurabh Singh (Senior Program Supervisor, Inventions Mission, GFSI). This additionally incorporated a product show off via Scanbo and EasyPay.
A are living walkthrough of the GIS Dashboard illustrated how data-led decision-making can support BCNM operations and make bigger services and products to underserved areas. An visible discussion board introduced BC leaders in combination to talk about product bundling, service provider acquisition, and brandnew provider traces. In spite of everything, an ONDC show off introduced via Ms. Nandita Sharma explored how BCs can work as virtual enablement brokers to liberate rural trade alternatives.
Perceptible Ahead: From Perception to Motion
The CXO Meet 2025 situated itself now not simply as a platform for wisdom trade however as a catalyst for tangible exchange. With participation from CXOs, regulators, fintech’s, NGOs, and donors, the convening presented a 360-degree view of what’s nearest for the BC fashion.
The meet concluded with a get to the bottom of to additional motion over 2025-26 alongside 5 topics, for which Thematic Operating Teams were shaped:
- Fraud and Complaint Redress
- Agent Trade Fashions
- Past-CICO Inventions
- Regulatory Alignment
- Selling Gender inclusion and addressing Monetary Abuse (particularly that perpetrated towards girls)
Those running teams will lend as long-term collaborative areas to translate insights into systemic motion. GFSI and BCFI reiterated their loyalty to anchoring those dialogues throughout the Family of Follow (CoP) and advancing inclusive monetary fashions which are scalable, sustainable, and future-ready.
About GFSI
The Grameen Substructure for Social Have an effect on (GFSI) is a not-for-profit group registered underneath Category 8 of the Indian Firms Business. Grameen’s international technique technique—Put money into HER Energy—specializes in built-in and scalable approaches to empower girls and underserved communities. GFSI’s paintings spans 4 topics: Agriculture and Livelihoods, Girls’s Entrepreneurship, Inventions in Virtual Finance, and Condition and Diet. GFSI leads with Gender and transforms thru Finance, Cutting edge Partnerships and Generation to succeed in its Project of Enabling the needy, particularly girls, to assemble a global with out poverty and starvation.
About BCFI
The Trade Correspondent Federation of Republic of India (BCFI) represents over 60 Company BC entities with a collective succeed in of greater than 2 million Buyer Carrier Issues (CSPs) throughout Republic of India. BCFI champions accountable finance in the course of the terminating mile and has performed a pivotal position in nourishing the BC fashion—particularly all the way through the pandemic, the place BCs had been known as very important provider suppliers and COVID warriors via the Executive of Republic of India.
For Media Inquiries:
Amit Kumar Saha | 360 ESP LLP
📞 +91 98317 48635
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